Testimonials Archive - Spotlite Collision

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Hours Of Operation

Monday - Friday: 8am to 5:30pm
Saturday & Saturday: Closed
Holidays: Closed

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Contact

Phone: 1-604-322-9494
Email: info@spotlitecollision.ca
Web: SpotliteCollision.ca

Google Rating

4.8

Spotlite Collision

4.8

Winnie Lam

19:18 16 Jul 17

This is the best auto body shop that I've been to and the only that provides the superior customer service. When I had no knowledge about the car process and was going through a lot after my accident, Ramel who mainly works at the front desk took his time to help me and was incredibly patient with my needs. I highly recommend this place to anyone!

Tina Chiao

17:01 01 Aug 17

Wonderful service. Mike and Rommel are amazing!

Aaron Bohnen

03:51 26 Nov 15

We have taken several of our family and friends' cars to Spotlite. Mike and Rommel have been great, and their work has been impeccable. Highly recommended.

Nic Harrison

15:26 12 Jun 13

Mike and his team are fantastic. I have been taking my vehicles there for many years - each time I come in I am treated fantastically. The work is amazing and it is no wonder why so many dealers contract out to them. I hope I never have to bring another car in for work - but if and when my choice is always Spotlite!

San F

02:27 31 May 13

I've brought my cars to Spotlite Collision in Vancouver for the last 13 years and have had great service every time! They are a hard working family owned and operated business that takes care of their clients. I recommend them for any body repair work, or vehicle painting, even window replacements for any car or truck.

Karen Barnaby

01:40 22 Sep 18

Had a great experience with Spotlite, they went over and above. Rommel's service was caring and the paint job was excellent. It was so nice to get into the car and discover that the inside had been cleaned. I will definitely go back and will recommend to anyone needing this kind of service.

Donny Centanni

04:53 06 Dec 18

Iv been using spotlight for over 22 years. On every occasion they do a stunning repair job great courtesy cars and nice staff. The recently just fixed our Mercedes work van and did a stunning job. It was brand new and they matched and fixed the bumper without even noticing any colour change. Keep up the great work.

Mike Lakovic

21:29 07 Dec 18

Our Team @ Spotlite take pride and care on each job we turn out. Great job to all the hard working team here at Spotlite collisions. Keep up the great work

Lakhvir Bagal

18:14 11 Feb 19

Highly recommend, excellent service, excellent customer care on time job done specifically thanks for manager Rommel Bautista to taking care of customers very professionally .thanks spotlight again.

Susan Horning

00:00 12 Feb 19

These guys are top notch and went above and beyond my expectations to help make my vehicle look better!

Juliana Stifelmann

23:34 22 Apr 19

Incredible customer service and they did a wonderful job with my car. I wish I could give them more than 5 stars

Jai Field

00:09 03 May 19

Came in for a simple side mirror repair after a hit and run. Every single person I talked to (4 or 5 employees) were kind, courteous, and had me, the client’s, best interest in mind. I hope my car stays pristine, but if anything happens I’ll be going back to Spotlite without a second thought.

Joe Gianoglio

20:26 14 Dec 19

Ask for Rommel!!!! One of the most dedicated auto body shop staff I've ever dealth with since alotta terrible ones at terrible shop (considering there are always endless supply of ppl needing their car fixed) in this town. All started when I got there 5 min.s before closing to start my job and he was about to close shop, he went ahead and turn his computer back on to log me in and got me a appointment on the spot.

Matija Erceg

01:26 14 Feb 20

Went for a repair, stayed for the color palette.

Shakeel Aziz

20:33 14 May 20

Nothing but good things to say about this place , great customer service they did a great job on my driver side door , highly recommend

Bijan D

14:31 25 Mar 20

Great service, very well appointed for an Autobody shop! They are busy so make sure you book ahead!

T Jang

18:47 15 Jun 20

Highly recommended! Easy to communicate and they are willing to work with customers on issues and be able to solve them! Friendly staff , Thanks Rommel! Workmanship is also excellent!! Top rating!

Christine Truong

20:04 22 Jun 20

I had a great experience with Spotlite Collision. It was my first time getting my vehicle repaired so I didn’t know what to expect but Rommel made the entire process easy from the moment I arrived. The Spotlite Collision team did an amazing job with the repairs and the paint job was excellent. Everyone I spoke to was extremely helpful, professional and friendly. They also get extra points for detailing the interior of my car. Highly recommend this shop for all of your European auto body needs!

Brett Wilson

23:42 25 Jun 20

Great place for your collision repair!

Sahil

02:37 06 Jul 20

Very honest and professional people. I love how they never pressure you into spending on things that are not needed in your car. They genuinely tried to help me by giving me solutions that fit my budget. Mike is great and is very knowledgeable. Service was really good , that is why I wanted to post this review.

Kristin B

15:42 16 Jul 20

Excellent service! My sunroof shattered, the first glass place I took it too seemed like they didn't know how to go about the job, told me they didn't know how long it would be, and I never heard from them again. Went to Spotlite, I had a quote within minutes, and a new roof in less than two weeks. Courtesy car was new and immaculate, and my car had been cleaned at no additional cost when I got it back. They did their best to get me the best value for the repair, and quickly, I couldn't have asked for more!

Carlo Osorio

23:58 30 Jul 20

Very great job they do on my Rolls Royce paint complete they do Flat sand look Like a Glass im so Happy😘😘😘

Hassan Metawea

01:12 05 Aug 20

I got into an unfortunate accident that left my Alfa needing a new bumper, paint job and steering and suspension work. Rommel was very reassuring and him and his team did an excellent job. The car feels as if it's new. He was also very patient with my follow up calls. Overall, I am glad I took my car here.

kurtis martin

22:17 13 Oct 20

Exceptional auto body shop! Great customer service and paint match abilities.

Marcy Hutton

00:39 25 Nov 20

Everyone support this AWESOME new business that honors peoples Human Rights! Thank you, much respect!

Paul Grenson

19:51 29 Nov 20

Had my Audi and my Mercedes Benz repaired and mike and the crew did a stellar job. Thanks for the great work keep up the amazing service

Geoff R

19:50 22 Dec 20

Have taken all my family's vehicles here for the past 15 years. They really seem to care and stand behind the work they do. Had some minor bubble and peel start to form in the clearcoat a couple years after a repair and no problem getting it fixed. Not really their fault, but unfortunately their problem. The environmental protection movement has made car paint change chemistry (to avoid certain solvents that worked MUCH better) in favour of 'water based' paints. We live in Vancouver and our AIR is water based for half the year so, how's that supposed to work!?!

dylan bogardi

15:26 06 Mar 21

Some of the best men and women in the industry! The Service and quality of work from their shop is top notch at Spotlite! You can tell this is a family owned and ran Business just by the way spotlite treats the customers. Service and quality that is rare now a days, support your local Business owners and use SPOTLITE COLLISION 10/10 You can see the difference quality makes!

Keishi Asai

19:12 05 Apr 21

Unfortunately, my car had a collision and its front bumpers and fender molding got dents, so I brought my car to Spotlite Collision. They were very kind and welcomed me warmly. Their work was awesome and very fast. Also, they gave me clear explanations when I asked questions about the car repair. I am very glad that my car looks like new again. I will definitely come back here if my car needed a repair again in the future. Thank you very much!

James B

03:46 28 Jul 21

Have had 2 cars worked on by them and have been very please with the finished product

David Jones

16:00 28 Sep 21

Excellent job. Excellent service.

Sourav Roy

19:39 04 Nov 21

The team at Spotlite did a great job with my Alfa Romeo. It is like how it came from the factory. Highly recommend. :)

provencevancouver

17:37 27 Nov 21

Absolutely love this collision shop. Such friendly helpful service. Highly recommended

Bret Clooten

22:12 05 Dec 21

These guys have great customer service, are upfront and do a great job.

Karla Ahlqvist

14:32 12 Jul 22

I brought my car in for an estimate after a collision, after 20 mins, they returned my car fixed. They required no parts—their team managed to reverse the dents, pop out the fender & repair the gaping side & …. then refused to charge me! Extremely professional well-spoken staff & clean, cool, comfortable waiting room. I’ve lived in Vancouver my entire life & dealt with countless autobody shops, this one is the best.

scott mcfadyen

13:23 13 Jul 22

well done spotlight. very pleas3d with your service and work.

Julie T

01:49 20 Aug 22

My family and I were so happy with our Spotlite experience. First, they were really nice, and helpful, when booking an appointment. Secondly they offered me their own company minivan or Rogue as a courtesy car. A vehicle this size was needed to accommodate our family of 5 (a few carseats), but in the past a different body shop required going through a car rental agency, as well as paying an upgrade fee for a larger vehicle. Thirdly, I asked to pay for a little scratch on my bumper to be painted while they were completing the ICBC claim, and they said they were happy to do that bit for free. Finally, they got the work done within a day or 2, when previously it had taken another body shop a week. So they are very good at what they do, make it very easy to get the work done, and are just a wonderful, honest, salt of the earth family run business. Oh, and they gave me a Spotlite reusable grocery bag as a treat when I left :)

Aleksandra Ivanovic

18:03 20 Sep 22

I cannot recommend this business enough. They have truly gone above and beyond in their customer service and care. I have taken my car here both times it needed repairs after an accident and will be using them for any future issues! Highly recommend.

Pat Borrelli

21:30 26 Sep 22

Always great service and work. Came in for a claim that required paint and body work, and the paint matching was outstanding. They also detailed the car before returning, which is a plus, and provided a loaner while they did the work. Second visit to this location, and haven't had a bad experience.

Brad Kasselman

00:32 07 Dec 22

Fantastic experience working on an ICBC claim with Spotlite. They were thorough, responsive, and helped in all necessary areas. We often are quick to complain about bad service, but this service was terrific and deserves to be written about accordingly. Thank you Mike and team for excellent service!

Nick Strong

02:29 27 Mar 23

Had my vehicle there several times over the years and they really took the pressure off of me and my car looked perfect when I picked it up and they provided a courtesy car for me

Fiorino C

23:42 22 Jun 23

I walked in to Spotlite Collision for an inquiry. The receptionist welcomed me immediately and directed me to an estimator. We walked to my vehicle, he evaluated it and returned to his office. I was given a quote with availability at the time. Very professional.

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Location

175 West Kent Ave N
Vancouver, BC
Canada V5X 2X4

Auto Body Shop in Vancouver

Collision & Auto Body Repair
Automobile Painting & Refinishing
Windshield Replacement

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